Terms of Service

1. Acceptance of Terms

By accessing and using the Site Sorcerers website (the "Site") and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

Site Sorcerers is a digital agency founded by Rohan Roy Chowdhury, specializing in web development, UI/UX design, AI solutions, and SaaS development. We are committed to providing high-quality digital services to businesses of all sizes.

3. Services Provided

Site Sorcerers offers the following services:

• Web Design & Development: Custom website creation, responsive design, e-commerce solutions
• UI/UX Design: User interface and experience design for web and mobile applications
• AI-Powered Solutions: Integration of artificial intelligence technologies
• SaaS Development: Software as a Service application development
• Digital Consulting: Strategic advice on digital transformation
• Maintenance & Support: Ongoing website and application maintenance

4. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for project completion
• Respond promptly to requests for feedback, approvals, and materials
• Make timely payments according to the agreed schedule
• Respect intellectual property rights and licensing agreements
• Provide necessary access to systems, platforms, and accounts when required
• Communicate changes or modifications in writing
• Ensure all content provided is legally compliant and does not infringe on third-party rights

5. Project Scope and Changes

5.1 Project Scope

All projects begin with a detailed scope of work that outlines deliverables, timelines, and costs. This scope serves as the foundation for the project agreement.

5.2 Change Requests

Changes to the original scope of work must be requested in writing and will be subject to additional charges and timeline adjustments. We will provide written estimates for all change requests before implementation.

5.3 Timeline

Project timelines are estimates based on the agreed scope and client responsiveness. Delays in client feedback or material provision may result in adjusted timelines.

6. Payment Terms

6.1 Payment Schedule

Payment terms are specified in individual project agreements. Typical payment structures include:

• Upfront deposit (usually 25-50% of total project cost)
• Milestone-based payments
• Final payment upon project completion

6.2 Late Payments

Invoices are due within 30 days of issue date. Late payments may result in:

• Suspension of work until payment is received
• Late payment fees of 1.5% per month
• Project timeline adjustments

6.3 Refund Policy

Refunds are handled on a case-by-case basis. Work completed up to the point of cancellation is non-refundable.

7. Intellectual Property Rights

7.1 Client Content

You retain ownership of all content, materials, and intellectual property provided to us. You grant us a non-exclusive license to use this content for the duration of the project.

7.2 Our Work Product

Upon full payment, you receive ownership of the final deliverables specific to your project. However, we retain rights to:

• General methodologies, processes, and techniques
• Pre-existing intellectual property and code frameworks
• Knowledge and experience gained from the project

7.3 Third-Party Materials

Some projects may incorporate third-party software, plugins, or libraries subject to their own licensing terms. You are responsible for complying with these licenses.

8. Confidentiality

We respect the confidential nature of your business information and agree to:

• Keep all client information confidential
• Not disclose sensitive business information to third parties
• Use information only for the purpose of providing agreed services
• Return or destroy confidential information upon request

This confidentiality obligation continues beyond the termination of our services.

9. Warranties and Disclaimers

9.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. We will correct any defects in our work at no additional charge for a period of 30 days after project delivery.

9.2 Disclaimers

Except as expressly stated, we make no other warranties, express or implied, including:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees of specific business results or performance metrics
• Warranties regarding third-party services or platforms

10. Limitation of Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim. We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Data loss or corruption not caused by our gross negligence
• Third-party actions or failures
• Force majeure events beyond our reasonable control

11. Website Hosting and Maintenance

11.1 Hosting Services

If we provide hosting services, we will use commercially reasonable efforts to maintain uptime and security. However, we cannot guarantee 100% uptime due to factors beyond our control.

11.2 Maintenance

Ongoing maintenance services are subject to separate agreements and may include:

• Software updates and security patches
• Content updates and modifications
• Performance monitoring and optimization
• Backup and recovery services

12. Termination

12.1 Termination by Client

You may terminate services at any time by providing written notice. You will be responsible for payment of all work completed up to the termination date.

12.2 Termination by Site Sorcerers

We may terminate services if:

• Payment is more than 30 days overdue
• You breach any material term of this agreement
• The project becomes technically unfeasible
• We determine the relationship is no longer mutually beneficial

13. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

1. Direct Negotiation: Good faith discussions between parties
2. Mediation: If negotiation fails, disputes will be submitted to mediation
3. Arbitration: Binding arbitration if mediation is unsuccessful

These terms shall be governed by the laws of [Your Jurisdiction].

14. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Indemnification

You agree to indemnify and hold harmless Site Sorcerers from any claims, damages, or expenses arising from:

• Your use of our services
• Content you provide that infringes third-party rights
• Your violation of any laws or regulations
• Your breach of these terms

16. Communication and Notices

All official communications and notices must be in writing and sent to:

17. Amendments

These terms may be updated from time to time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated terms.

18. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

19. Entire Agreement

These terms, together with any project-specific agreements and statements of work, constitute the entire agreement between you and Site Sorcerers regarding our services.

20. Contact Information

If you have any questions about these Terms of Service, please contact us: